stopping of the sound output
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- Posts: 5
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stopping of the sound output
Hello,
first of all sorry for my english, this is a machine translation.
I had a sound output bug
The sound stopped while reading, the playback pointer continued to advance,
the vu-meters continued to modulate but the software on my sound card (scarlett 4i4) was no longer receiving a signal.
After restarting the software the sound returns.
As the sound stopped it emitted like a squeal.
Thanks for your interest,
Olivier
first of all sorry for my english, this is a machine translation.
I had a sound output bug
The sound stopped while reading, the playback pointer continued to advance,
the vu-meters continued to modulate but the software on my sound card (scarlett 4i4) was no longer receiving a signal.
After restarting the software the sound returns.
As the sound stopped it emitted like a squeal.
Thanks for your interest,
Olivier
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- Site Admin
- Posts: 3630
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- Location: Brisbane, Queensland, Australia. TZ:GMT+10
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Re: stopping of the sound output
That wouldn't be caused by SCS. The VU meters monitor the final outputs from SCS. Do you have the latest Scarlett driver installed?
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- Joined: Sat Nov 20, 2021 7:17 pm
Re: stopping of the sound output
Hello,
yes these are the last driver. The problem could be caused by a difference in sample rate between the audio file and the sound card configuration ?
yes these are the last driver. The problem could be caused by a difference in sample rate between the audio file and the sound card configuration ?
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Re: stopping of the sound output
Please email me the log file from a run in which the sound stopped, and I'll have a look at your setup to see if I can advise on any changes. A log file will have been created and saved in a folder named "SCS Logs" under "Documents", and the name of the file includes a time-stamp indicating when the log started.
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Re: stopping of the sound output
new shows yesterday, I lost the signal in asio after 15-30 minutes I switched to wasapi, it worked until the evening.
Re: stopping of the sound output
Olivier.leydier,
I had the this problem with a scarlet 18i8. In my case, the cause was the usb connectors. At shows I tape the usb cable to the table.
I can reproduce the problem if I move the usb connector.
I had crashes with Cubase due to the same problem.
May be you can fix the issue using another usb cable.
Hope this helps,
Lluís
I had the this problem with a scarlet 18i8. In my case, the cause was the usb connectors. At shows I tape the usb cable to the table.
I can reproduce the problem if I move the usb connector.
I had crashes with Cubase due to the same problem.
May be you can fix the issue using another usb cable.
Hope this helps,
Lluís
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- Posts: 5
- Joined: Sat Nov 20, 2021 7:17 pm
Re: stopping of the sound output
thanks for your help, i will look in this way.
Olivier
Olivier
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- Posts: 5
- Joined: Sat Nov 20, 2021 7:17 pm
Re: stopping of the sound output
I tested by changing the cable but no improvement. On the other hand I realized that when I lose the sound output, the software reading pointer advances much more slowly (about 10 seconds for 1 second of sound).
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Re: stopping of the sound output
Please email me the log from that run - just that one log - no others.