Not Firing Audio

[fazj]

Hello, we are running SCS 10 for a show we are doing at the moment, running on a windows 7 machine.

We are using an M-Audio box for midi and a creative EMU, everything works fine with but then for no apparent reason it fails to fire audio, it says in the bottoms window that its playing however no audio comes out and the play position slider does not move, it then continues to fire midi perfectly happily, but no more audio until the software is restarted.

It fails to fire audio on different cues and never the same twice in a row, so it is not a cue issue.

Any ideas please as im sure you can imagine this is a relatively serious problem.

[Mike Daniell]

Please email me your cue file (the .scs or .scsq file) and give me an example of a cue that doesn't fire. Also tell me what settings you have under General Options / Permanent Options / Audio Driver.

[fazj]

Email Sent, it once again happened this afternoons show, hoping for a solution before it seriously affects the show.

[Mike Daniell]

I suspect it's related to pre-loading whole files into memory, which you have set on all your audio file cues and playlist cues. SCS may be losing track of what's loaded into memory - an obvious bug but with the cues you have and the audio driver options you have selected there is no need or benefit in pre-loading into memory. I've sent you an updated cue file with the 'preload' tags removed. Hopefully this will fix the problem.