video monitor

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Bedford Performers
Posts: 5
Joined: Sat Sep 10, 2016 9:05 pm

video monitor

Post by Bedford Performers » Fri Oct 28, 2016 3:59 am

I'm having problems with the video monitor insert on the performance screen. With a second screen connected the videos/pictures display correctly on it but with or without the second screen I don't get the small monitor screen alongside the cues. It was there before I connected a second screen wirelessly, now it's gone. Any suggestions.

Mike Daniell
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Re: video monitor

Post by Mike Daniell » Fri Oct 28, 2016 4:02 pm

Try using the Special Start (without the second screen connected) and select 'Clear saved window positions and sizes'. I suspect the saved window position for the monitor window has been set off-screen.

If the problem returns, please email me a diagnostic file. You can create this file by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents".
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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Bedford Performers
Posts: 5
Joined: Sat Sep 10, 2016 9:05 pm

Re: video monitor

Post by Bedford Performers » Fri Oct 28, 2016 4:55 pm

Using the special start sorted it. Thanks.

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