[Fix 11.4.1] Subscript out of range

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thewiz
Posts: 6
Joined: Sun Sep 27, 2015 3:58 pm

[Fix 11.4.1] Subscript out of range

Post by thewiz » Tue Sep 29, 2015 8:01 am

Hi Mike,

The error is a "Subscript out of range" with procedure "drawGraph". This error causes SCS to crash and cannot be restarted immediately after the crash (it reports that another instance is already running for up to 20 seconds). I haven't seen any particular pattern yet, this has happened a few times on two different machines, but it seems to be after editing the cuelist. This error doesn't happen if the cue list hasn't been edited, so I have taken to restarting SCS if I have been editing close to showtime.

Version of SCS: 11.4.0.3

After I posted last night I have realised that this error is not an invalid memory error. So I have reposted as a new subject. I have a screen capture attached of the error. I shall do the diagnostics file tonight and attach it also.

Best regards,
Mark Perry
Attachments
20150928 SCS error and crash.png
20150928 SCS error and crash.png (232.82 KiB) Viewed 487 times

thewiz
Posts: 6
Joined: Sun Sep 27, 2015 3:58 pm

Re: Subscript out of range

Post by thewiz » Fri Oct 02, 2015 7:02 am

Hi Mike,

Caught the error and crash in the diagnostics file twice. I had been editing the start point of an audio cue just before it crashed.

I shall email the SCSZ files shortly, I am not allowed to upload them.

Best regards,
Mark Perry
Attachments
2015-09-30_193242 SCS error and crash.png
2015-09-30_193242 SCS error and crash.png (210.65 KiB) Viewed 464 times

Mike Daniell
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Re: Subscript out of range

Post by Mike Daniell » Fri Oct 02, 2015 3:45 pm

Mark,

I've emailed details of version of SCS that should fix this problem. The error occurred if you have an audio file cue selected in the editor, then play the cue from the main window, and leave the cue to play through to the end. The error occurred when SCS tried to reset the cue back to the start point.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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thewiz
Posts: 6
Joined: Sun Sep 27, 2015 3:58 pm

Re: Subscript out of range

Post by thewiz » Mon Oct 05, 2015 6:17 am

Hi Mike,

I installed the version you linked to me and used it all day Sunday over two rehearsals. It worked perfectly, no errors or crashes. :D

The coming week is production week. The only change I may make is to change to an i7 laptop as the C2D desktop is struggling to cope with 720p video and ASIO audio at the same time (audio breaks up occasionally). This should be an excellent test as I was experiencing the same error in this laptop.

Many thanks,
Mark Perry

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