One Video Preview Missing

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PaulsTV
Posts: 8
Joined: Tue Oct 10, 2023 2:53 pm

One Video Preview Missing

Post by PaulsTV » Wed Oct 11, 2023 5:52 pm

Capture.JPG
typical view
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Hi,

I'm running an installation with 7 video cues, everything runs fine when outputting to 7 screens - but when working with a 2 monitor set up for editing the project, scs always shows one output less, so 7 cues, 6 shown, with the top left always blank. I can of course use the UI monitors but they slow the app down - probably cpu loading as against the gpu running the second monitor.

Not really a problem but odd, if I reduce the number of sub cues to 5 I get 4 images and so on.

Paul :-)

Mike Daniell
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Re: One Video Preview Missing

Post by Mike Daniell » Fri Oct 13, 2023 12:16 pm

Paul,

Please email me the log file from a run in which this happened. Log files are created and saved in a folder named "SCS Logs" under "Documents", and the name of each file includes a time-stamp indicating when the log started.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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PaulsTV
Posts: 8
Joined: Tue Oct 10, 2023 2:53 pm

Re: One Video Preview Missing

Post by PaulsTV » Fri Oct 13, 2023 4:27 pm

Thanks Mike,

FYI:

just checked - if i use screens 3-9 for my 7 outputs I get all of them displayed - so it looks like a screen 2 issue when using multiple outputs.

Paul :-)

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