scs creating small video output window on tv

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MH licht en geluid
Posts: 1
Joined: Mon Nov 20, 2017 5:28 am

scs creating small video output window on tv

Post by MH licht en geluid » Mon Nov 20, 2017 6:33 am

I was pre programming scs (tested both 11.6.2.0 and 11.6.2.1 windows 10 x64bit) on a computor monitor, it gave a full second screen black and a normal output vieuw. When i put it on the tv (for The customer previeuw) it didnt filled the screen with a black filler and all the video's and photo's were in a squire box with cut edges.
(update) it also accures on video scalers, direct to a beamer is not a problem
It did this one mutiple show files.

in the attachmend is a screenshot of the foul with scs
Attachments
error scs.png
scs is full screen on main window everything else (exept the task bar) is second screen
error scs.png (91.55 KiB) Viewed 481 times
Last edited by MH licht en geluid on Mon Nov 20, 2017 7:23 pm, edited 1 time in total.

Mike Daniell
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Re: scs creating small video output window on tv

Post by Mike Daniell » Mon Nov 20, 2017 9:51 pm

Not sure why this would be happening, but could you email me a diagnostic file? You can create this file by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents". This must be created on the computer with the problem tv display.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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