Search found 115 matches

by dee99
Tue Sep 23, 2025 5:17 am
Forum: SCS Bug Reports
Topic: Video not displaying on Screen 2 (screen 3 ok)
Replies: 8
Views: 1968

Re: Video not displaying on Screen 2 (screen 3 ok)

SCS will need to be restarted for video changes to take effect.
by dee99
Mon Sep 22, 2025 6:06 am
Forum: SCS Bug Reports
Topic: Two cues showing as Manual in the show when they are not in the Editor
Replies: 1
Views: 155

Re: Two cues showing as Manual in the show when they are not in the Editor

Please send a log file of a run with the problem to support@showcuesystems.com. Logfiles can be found in your "Documents\SCS logs" folder.
by dee99
Sat Sep 20, 2025 4:34 am
Forum: SCS General
Topic: High Latency with WASAPI vs. ASIO on Scarlett
Replies: 2
Views: 142

Re: High Latency with WASAPI vs. ASIO on Scarlett

ASIO is designed to be low latency and there are normally adjustments to reduce the latency at the cost of increasing the CPU usage. WASPI buffering is determined by your system and besides being quite laggy you will find that the delay can vary depending on your system resources and power settings ...
by dee99
Tue Sep 02, 2025 5:51 am
Forum: SCS Bug Reports
Topic: Is there a secret to DMX In AND Out or is this a bug?
Replies: 6
Views: 582

Re: Is there a secret to DMX In AND Out or is this a bug?

Hi, can you please send a logfile of this to support@showcuesystems.com, logfiles can be found in your "documents\scs logs" folder.
Also Enttec have stopped supporting the MK2 dongle and have totally removed it from their website. I used to have one but it was unreliable and died on me.
by dee99
Wed Aug 06, 2025 7:34 pm
Forum: SCS Feature Requests
Topic: Support for QLab files
Replies: 4
Views: 21380

Re: Support for QLab files

If you send a qlab file to the support email I can take a look.
by dee99
Mon Aug 04, 2025 11:31 am
Forum: SCS Feature Requests
Topic: Support for QLab files
Replies: 4
Views: 21380

Re: Support for QLab files

Hi, you can import from .csv files, can qlab export such? The internet suggests that .qlab files are JSON, so parsing for input may be possible. However I don't have a Mac or qlab to investigate. You may be able to convert to .csv with one of the online tools. https://formatjsononline.com/json-filter
by dee99
Fri Jun 13, 2025 7:24 am
Forum: SCS Bug Reports
Topic: Memory Error Network Commands Cue Lable Text Only
Replies: 2
Views: 16260

Re: Memory Error Network Commands Cue Lable Text Only

Hi, thanks for the report and the log. We will look into this but it maybe next week.

Best regards, Dee.
by dee99
Sun May 25, 2025 8:48 pm
Forum: SCS Bug Reports
Topic: Some OSC commands not working
Replies: 2
Views: 6538

Re: Some OSC commands not working

Please email us the log file from the run in which this happened. Log files are saved in a folder named "SCS Logs" under "Documents", and the name of each file includes a time-stamp indicating when the log started. Email to support@showcuesystems.com
by dee99
Tue May 06, 2025 11:01 pm
Forum: SCS General
Topic: Strange buzz when hdmi plugged into pc
Replies: 3
Views: 17865

Re: Strange buzz when hdmi plugged into pc

Did you try it with the laptop running on battery only? If it is quiet on battery it could be something to do with your laptops power supply.
by dee99
Sat Apr 26, 2025 11:03 pm
Forum: SCS Bug Reports
Topic: Large image slideshow causes full crash intermittenly
Replies: 1
Views: 18640

Re: Large image slideshow causes full crash intermittenly

Hi, You can always send a log file of a run with the problem to support@showcuesystems.com. Logfiles can be found in your "Documents\SCS logs" folder. They are time and date stamped.

Best regards, Dee.
by dee99
Fri Mar 21, 2025 6:54 pm
Forum: SCS Tips and Tricks
Topic: Column headings
Replies: 12
Views: 157730

Re: Column headings

We will look into this as a future enhancement for SCS.

Best regards, Dee.
by dee99
Thu Jan 30, 2025 9:14 pm
Forum: SCS General
Topic: Start playback track on DAW (e.g. Ableton live)
Replies: 1
Views: 5434

Re: Start playback track on DAW (e.g. Ableton live)

You would just send to the appropriate MIDI port. In SCS you would add a Control Send device and then add choose the device type MIDI out followed by selecting the device and port. Please refer to the MIDI control send section of the help files. https://showcuesystems.com/scs11help/index.htm?context...
by dee99
Thu Jan 02, 2025 1:41 pm
Forum: SCS Feature Requests
Topic: a true Dark color scheme
Replies: 2
Views: 10895

Re: a true Dark color scheme

You can always make or customise your own color scheme.
https://showcuesystems.com/scs11help/in ... ontext=820

Best regards, Dee.
by dee99
Fri Dec 27, 2024 9:04 am
Forum: SCS Bug Reports
Topic: Artnet/sACN not working
Replies: 1
Views: 8208

Re: Artnet/sACN not working

Please send a report and your logfile for this run to support@showcuesystems.com. Log files can be found in your "Documents\scs logs" folder.

Best regards, Dee.
by dee99
Fri Dec 20, 2024 4:54 am
Forum: SCS General
Topic: I cannot figure out this "How to"
Replies: 5
Views: 10948

Re: I cannot figure out this "How to"

You can also check in Options \ Video Driver Settings that Screen(s) for cues is set to the correct display, normally 2. In the video cue editing screen you can set the individual Screen(s) by clicking the "Screen" button. There is also a known bug where if your screen 2 is set to the left of screen...