Cue Panels flickering on screen (fix in 10.3.2)

[dawice]

SCS 10.3.1. I'm a new user, just bought a few weeks ago and working on first show. When I first open SCS, the Cue panels are fine. As soon as I run a cue and press Esc to stop all, the cue panels start flashing quickly, like a screen refresh.

I am running on Windows XP pro SP3 on a IBM Thinkpad. Screen res is 1024 x 768 and colors quality is 32 bit. Screen refresh rate is 60hz.

Any ideas? It doesn't seem to happen on our production system, just on my laptop where I'm creating the show. Just annoying, otherwise system is awesome.

Thanks.

[Mike Daniell]

It seems the cue panels are constantly being re-painted. Does the flickering stop after a few seconds or does it keep going? If it keeps going, does the flickering stop if you start another cue - or have you found any other condition that will stop the flickering?

[dawice]

It keeps flickering. I just tried very purposefully to see if I could make it stop by starting/stopping/pausing cues, turning off various display options, changing the color scheme, etc. Still flickering. It's not a steady frequency of flicker, fairly quick but at a random pace. Sometimes when I opened a dialog the cue panel would disappear, then reappear and flicker when the dialog was closed.

[dawice]

Fixed with 10.3.2. Mike was great! Provided direct support and stayed on top of the problem.