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SCS 11.3.0 RC4 show error when close program
Posted: Mon Jun 02, 2014 9:33 pm
by mookai1973
Dear Mike,
I'm try to test 11.3.0 RC4 and when I close program it's show some message not every time but it's often and same machine no problem with 11.2.6.
Win7 32bit
Best Regards,
Kai
Re: SCS 11.3.0 RC4 show error when close program
Posted: Mon Jun 30, 2014 6:35 am
by mookai1973
This week I'm try to test with rc6 it's same problem. try with deference pc and install only SCS it's same error about "xVideo.dll_unloaded" and "CoreDecoder.dll" but only for video cue if a session no video cue it's running fine, I'm try with different video format, try with standards video clip from website it's same error but with same pc no problem with 11.2.6
Regards,
Kai
Re: SCS 11.3.0 RC4 show error when close program
Posted: Mon Jun 30, 2014 1:05 pm
by Mike Daniell
I've run some tests here and it seems that the error on closedown can occur if you have cross-faded videos. Can you email me your cue file (the .scs11 file)? I believe it's a fault in the xVideo library itself.
Re: SCS 11.3.0 RC4 show error when close program
Posted: Mon Jun 30, 2014 1:46 pm
by mookai1973
Mike Daniell wrote:I've run some tests here and it seems that the error on closedown can occur if you have cross-faded videos. Can you email me your cue file (the .scs11 file)? I believe it's a fault in the xVideo library itself.
Dear Mike,
My session not use cross-fade.
Re: SCS 11.3.0 RC4 show error when close program
Posted: Mon Jun 30, 2014 1:56 pm
by Mike Daniell
Could you email me a diagnostic dump file? You can create this file by starting SCS and selecting 'Create Diagnostic Dump File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Dumps" under "Documents" or "My Documents".
Re: SCS 11.3.0 RC4 show error when close program
Posted: Mon Jun 30, 2014 2:22 pm
by mookai1973
Mike Daniell wrote:Could you email me a diagnostic dump file? You can create this file by starting SCS and selecting 'Create Diagnostic Dump File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Dumps" under "Documents" or "My Documents".
I will send you today and I try with new session and use only 1 video cue and sample video in windows 7 document it' still error.
Regards,
Kai
Re: SCS 11.3.0 RC4 show error when close program
Posted: Tue Jul 01, 2014 11:26 am
by Mike Daniell
Thanks for the files, Kai. I've emailed you details of a new version to try.