Show Cue System

Hi,
I am trying to control zoom/focus of a hd cam via LANC. i have a usb serial adapter for lanc control, and windows device manager sees it as com4. i have enabled com#4 in scs, and setup the baud rate/parity etc as the usb lanc dongle has described.

When i try to run the cue, scs brings up an error message saying (something to the effect that) com#1 needs activating for the cue, and should scs auto-enable it.

I am quite new to rs232 control, especially in scs, so would love to hear any suggestions for troubleshooting/general advice.

thanks guys,
dan

Sorry for the delay in replying, dan. Are you still having a problem with this? If so could you email me a diagnostic dump file? You can create this file by starting SCS and selecting 'Create Diagnostic Dump File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Dumps" under "Documents" or "My Documents".