Show Cue System

i have been through all the topics i can find on the forums but nothing has helped ...

i have SCS 10.3.1 (Not the Demo) on Vista home premium i have just installed it! i have no sound output?? ATALL SCS says that it is outputting sound but my laptop gives me nothing

My laptop is a HP G6000..?
I am using the headphone (3.5mm jack) out to go into a mixer but i cant even get any audio from the laptop speakers or through the 3.5mm jack into headphones.....everything else on the laptop works...windows media player will play music just not SCS

can any one help?

Tom

Have a look at the SCS mixer settings. These are under General Options / Permanent Options / Mixer Levels. What faders are displayed and are the faders at maximum? Note that there is also a drop-down list for selecting the required mixer.

the mixer is set to the output for my laptop and there are 2 faders displayes "Master" and "Wave/Mp3" both faders are set to maximum (0db) i have tried the other options in the mixer selections but still no sound output.

Also when SCS is open and i go into my sound card properties and try to play any test tone from it SCS somehow has managed to stop it playing any sound. but i can play music from windows media player while scs is open. when scs is closed the test tone from sound card properties plays...?

thanks

Tom, I've emailed you details of more info I need.

This problem has been solved by two things. Firstly, Tom got sound OK when using a pre-release of 10.3.2, although this is strange because there is no change in the audio playback logic between 10.3.1 and 10.3.2. However, the laptop was performing very slowly - taking about 4 times as long to startup SCS as my laptop, using the same cue file and settings, and my laptop is slightly less powerful than Tom's. The performance issue was then fixed by optimising Vista for audio.

Information on optimising your PC for audio is now available on our FAQ page. See Q7.