Sample buffer lost error

Austin R · Post by **Austin R** » Mon Sep 20, 2010 3:04 am

Hi:

Checking out a setup by others for an upcoming show I noticed they were only getting output through two speakers. Tried test tones and got success with Channels 1/2. Other channels gave the error:

ProcName: playstream ProcTestTone
Cannot play test tone
Sample buffer was lost
<Then the filespec for the show's cue file>

I tried reinstalling SCS 10.6.2 from the download file I had on the PC with no change. System is an IBM PC running XP. Output interface is an M Audio Firewire 410.

Any ideas?

Austin

Austin R · Post by **Austin R** » Mon Sep 20, 2010 4:44 am

Been playing around a bit with this and it seems to be related to their show file. A couple of other shows I have retained on the PC work fine.

It's a simple show so I'll just get them to rebuild the few cues but I'm still interested if anyone knows what the problem is/was

Thanks

Austin

Mike Daniell · Post by **Mike Daniell** » Mon Sep 20, 2010 8:53 am

A bit odd. The "buffer lost" error means that the DirectSound buffer was "lost". This could be a driver problem or an SCS program error regarding the window handle used when initializing the device. Either way, I wouldn't expect the error to occur only for certain cue files. Make sure you have the latest M-Audio driver, and if the error persists let me know.

Austin R · Post by **Austin R** » Mon Sep 20, 2010 9:43 am

Mike Daniell wrote:A bit odd. The "buffer lost" error means that the DirectSound buffer was "lost". This could be a driver problem or an SCS program error regarding the window handle used when initializing the device. Either way, I wouldn't expect the error to occur only for certain cue files. Make sure you have the latest M-Audio driver, and if the error persists let me know.

Makes sense, the show is The Odd Couple - Female Version

Thanks for the response Mike. I'll have time tomorrow to update the drivers and investigate a bit more.

Austin

Austin R · Post by **Austin R** » Tue Sep 21, 2010 6:39 am

Mike:

I eventually resolved this by removing version 10.6.2 and installing 10.7.3. Upgrading the M-Audio drivers didn't seem to help. The observed problems were inconsistent which I realize make it hard to figure out what might be going on. One consistent observation was that I could load a couple of previous show files and they worked every time. However, even when I tried to rebuild the new show from scratch I ran into the problems previously described.

Guess I just chalk this one up to experience. I didn't have much else to do today anyway

Cheers

Austin

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Sample buffer lost error

Sample buffer lost error

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