[Fix 11.8.1] Backup machine randomly loses sync

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d_korman
Posts: 172
Joined: Mon Oct 24, 2005 12:28 am

[Fix 11.8.1] Backup machine randomly loses sync

Post by d_korman » Mon Mar 25, 2019 3:13 am

Mike,
I was using the primary/backup feature this week and at each performance the backup would randomly lose sync with the primary once or twice during the performance. There is no discernable pattern - it was a different cue each time, and several different types of cue too. The backup was getting ahead of the primary by one cue.

Unfortunately I no longer have access to the backup machine, but I do have the logfile from the last performance on the primary, where sync was lost twice.

The network setup was very simple - a TP-Link wi-fi router with both SCS machines hard wired to the 100BaseT switch ports. No other nodes on the network - I used SCSremote during the tech but there was nothing on the wi-fi during the performances.

Mike Daniell
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Re: Backup machine randomly loses sync

Post by Mike Daniell » Mon Mar 25, 2019 10:29 am

Dave,

Please email me the log file you do have access to, and tell me which actions (eg cue starts) didn't sync.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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d_korman
Posts: 172
Joined: Mon Oct 24, 2005 12:28 am

Re: Backup machine randomly loses sync

Post by d_korman » Mon Mar 25, 2019 9:26 pm

Email with logfile sent.

Thanks,
Dave

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