[Solved] SCS 11 - production folder

[richard simmons]

Using SCS11, I made a production folder for 'Hound of the Baskervilles' as I had done for other productions previously with SCS 10. On copying it to my laptop, the files are present and will play in the editor, but when I try to play them from the normal production page, I get an error flashing up briefly which says (I think) ' Cannot load Qnn'. Have I done something wrong, or is there a change in the procedure which I did not notice?

[Mike Daniell]

Where is the 'Cannot load...' message displayed? Is it in the status line at the bottom of the screen? Do any of the cues show up in red as errors?

Could you email me a diagnostic dump file? You can create this by starting SCS 11 (with that cue file) and clicking the relevant menu item under the Help button on the main window. The diagnostic file will be saved in a folder named "SCS Dumps" under "Documents" or "My Documents".

If you can identify the cue listed in the 'Cannot load...' message, please let me know which cue.

[richard simmons]

It was all cues, but I 'solved' the problem by deleting the production folder and re-copying it from the memory stick. Probably just a Windows 'feature' but thanks for the help.