[Resolved] SCS 12.5 immediately crashes

[Nipper]

Hi Mike,

I have just installed SCS on a windows 7 machine that has had all updates applied. On first run this error appeared with the demo file and going straight to the editor. I have used SCS for a long time with success on other machines. I have attached a dump file and screen print of the error.

John

[Mike Daniell]

First of all, it looks as if SCS hasn't been installed properly, because the dump file shows that xVideo was not initialised. Try uninstalling SCS 11 and then re-install SCS 11 by running scs11.2.5_win32setup.exe.

If that doesn't help, try the Special Start option. Select 'factory reset' and then click OK.

[Nipper]

Hi Mike,

I have tried your suggestions and the same thing happens.

John

[Mike Daniell]

John,

I've emailed you details of a tracing version to run.

[Mike Daniell]

The log file shows that you have no DirectSound audio interface and SCS is obviously not handling that condition. What audio interface do you have? Is it a device that supports only ASIO?

[Nipper]

Hi Mike,

following your last post I investigated further and found activeX hadn't been installed. Have installed it now and it is working fine.

Thanks for your help,