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[Fix 11.10.6] Continues to crash
Posted: Tue Nov 26, 2024 12:14 pm
by jefflukas920
I am putting video cues in and everytime I do and run it, it crashes everytime.
Re: Conitnues to crash
Posted: Tue Nov 26, 2024 5:29 pm
by Mike Daniell
I've emailed you the link to a new version to try.
Re: Continues to crash
Posted: Mon Dec 09, 2024 11:44 am
by jefflukas920
Thank you. I reinstalled the latest version, and it works, but here are my issues. I am running multiple videos, one after the other, but it keeps glitching old artifacts that I took out of prior. All the videos pause at the end. But for some reason, weird artifacts are showing up that are not even in the system flow now in the videos themselves. Can you help?
Re: Conitnues to crash
Posted: Mon Dec 09, 2024 12:24 pm
by Mike Daniell
Please email us the log file from a run in which this happened. Log files are created and saved in a folder named "SCS Logs" under "Documents". Email the file to
support@showcuesystems.com. Let us know what you mean by 'old artifacts' and if there are particular video files or something else that you are referring to.