Connection to SM-S fails at startup

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adamhawes
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Joined: Sun Apr 22, 2018 10:42 am

Connection to SM-S fails at startup

Post by adamhawes » Tue Nov 26, 2024 9:53 am

Hi,

SCS-11.10.5.

When I start SCS I always get a pop-up that tells me it can't connect to SM-S with the retry/device map/close options. But I don't have SM-S and I've never mapped it in SCS.

Clicking the device map button just takes me to the usual startup open file dialog.

It's not the end of the world, but it is a fairly annoying bug for someone who has no plans to add SM-S to his system.

Mike Daniell
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Re: Connection to SM-S fails at startup

Post by Mike Daniell » Tue Nov 26, 2024 11:13 am

It shouldn't do that. Please email us the log file from a run in which this happened. Log files are created and saved in a folder named "SCS Logs" under "Documents". Email the file to support@showcuesystems.com.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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