Copy Cues from other Showfile looses some Information

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Edi_28
Posts: 44
Joined: Wed Jul 27, 2016 7:26 am

Copy Cues from other Showfile looses some Information

Post by Edi_28 » Wed Oct 30, 2024 3:08 am

Tried in version 11.10.5

I have two show files which both include lighting cues and callable cues. Although both files have the same fixtures (and fixture types) defined in the production properties, all the copied lighting cues have lost the DMX channel information. Also all callable cues have lost the cue information of the cue that should be called.

Also SCS crashed sometimes when I tried to copy some cues (seems to have to do with a specific cue to be too much or missing in the copy selection - unfortunately I was not able to identify a reason).

Expectation: Lighting cues should be copied as they are, missing fixture types and fixtures should be added to the production properties. Callable cues should be copied with the setting of the cue to be called. Copy selection should auto-mark the called cue to be included in the copy. Also consider the new cue numbers, when the copy is done with the option to create new cue numbers.

If needed, I can provide my two shows with instructions what I wanted to copy.

Best regards,
Dieter

dee99
Posts: 119
Joined: Thu Nov 30, 2006 10:14 am
Location: Cambridge, UK
Contact:

Re: Copy Cues from other Showfile looses some Information

Post by dee99 » Wed Oct 30, 2024 5:17 am

HI can you please send them and any log files for the run to support@showcuesystems.com. Log files can be found in your "Documents\scs logs" folder.
Can you please let us know which file you are using and which copying from, thanks.
Dee
http://www.tokkan-fx.co.uk
Acoustic Magic From Sound Thinking.
P.A. Hire, Sound effects, Lighting, Special effects
Ely, Uk

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