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[Fix 11.10.3] Crash when trying to move through audio cue

Posted: Wed Jul 10, 2024 6:08 pm
by Onstage Theatre
While cue is playing, if you try to drag the timeline slider to advance to a different position, SCS 11.10.2 instantly crashes.

Can’t attach video clip.

Reverted to 11.10.1 to keep the show working.

Re: Crash when trying to move through audio cue

Posted: Wed Jul 10, 2024 10:45 pm
by dee99
I have sent you an email fron support@showcuesystems.com with a possible solution.

Re: Crash when trying to move through audio cue

Posted: Sat Aug 03, 2024 3:04 am
by Preston
I am having the same issue--but scrubbing a VIDEO cue. The app instantly crashes. Even after rebooting the system.

SCS 11.10.2 (x64) B 2024/05/14 11:43

Re: Crash when trying to move through audio cue

Posted: Sat Aug 03, 2024 9:01 am
by Mike Daniell
Preston,

I've emailed you details of a new version to try.

Re: Crash when trying to move through audio cue

Posted: Sat Aug 03, 2024 4:52 pm
by Nino
Yes, I've noticed the same issue too, but only with video cues.

Re: Crash when trying to move through audio cue

Posted: Thu Aug 22, 2024 2:12 pm
by Onstage Theatre
dee99 wrote:
Wed Jul 10, 2024 10:45 pm
I have sent you an email fron support@showcuesystems.com with a possible solution.
The new test version, completely fixed the problem.

Thanks!

Re: Crash when trying to move through audio cue

Posted: Mon Sep 09, 2024 7:25 pm
by bigornprod
Hi everyone,

I've got the same issue with video cues.
I went back to 11.10.1 to be able to run my show as before without worrying.

Is there a fix/parameter to apply ? or will it be corrected in a future version ?

Thanks

Loic

PS: love the software and all i can do with it. :D :D

Re: Crash when trying to move through audio cue

Posted: Tue Sep 10, 2024 8:09 am
by Mike Daniell
Loic,

I've emailed you the download link to the latest beta version of a pre-release of SCS 11.10.3, which includes a fix for this error.