[Fix 11.10.3] Crash when trying to move through audio cue

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Onstage Theatre
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Joined: Wed Jun 01, 2022 8:28 am

[Fix 11.10.3] Crash when trying to move through audio cue

Post by Onstage Theatre » Wed Jul 10, 2024 6:08 pm

While cue is playing, if you try to drag the timeline slider to advance to a different position, SCS 11.10.2 instantly crashes.

Can’t attach video clip.

Reverted to 11.10.1 to keep the show working.

dee99
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Location: Cambridge, UK
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Re: Crash when trying to move through audio cue

Post by dee99 » Wed Jul 10, 2024 10:45 pm

I have sent you an email fron support@showcuesystems.com with a possible solution.
Dee
http://www.tokkan-fx.co.uk
Acoustic Magic From Sound Thinking.
P.A. Hire, Sound effects, Lighting, Special effects
Ely, Uk

Preston
Posts: 2
Joined: Fri Jun 02, 2017 1:02 am

Re: Crash when trying to move through audio cue

Post by Preston » Sat Aug 03, 2024 3:04 am

I am having the same issue--but scrubbing a VIDEO cue. The app instantly crashes. Even after rebooting the system.

SCS 11.10.2 (x64) B 2024/05/14 11:43

Mike Daniell
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Re: Crash when trying to move through audio cue

Post by Mike Daniell » Sat Aug 03, 2024 9:01 am

Preston,

I've emailed you details of a new version to try.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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Nino
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Joined: Tue Jan 24, 2006 7:38 am
Location: Cumbria, UK

Re: Crash when trying to move through audio cue

Post by Nino » Sat Aug 03, 2024 4:52 pm

Yes, I've noticed the same issue too, but only with video cues.

Onstage Theatre
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Joined: Wed Jun 01, 2022 8:28 am

Re: Crash when trying to move through audio cue

Post by Onstage Theatre » Thu Aug 22, 2024 2:12 pm

dee99 wrote:
Wed Jul 10, 2024 10:45 pm
I have sent you an email fron support@showcuesystems.com with a possible solution.
The new test version, completely fixed the problem.

Thanks!

bigornprod
Posts: 1
Joined: Mon Sep 09, 2024 5:33 pm

Re: Crash when trying to move through audio cue

Post by bigornprod » Mon Sep 09, 2024 7:25 pm

Hi everyone,

I've got the same issue with video cues.
I went back to 11.10.1 to be able to run my show as before without worrying.

Is there a fix/parameter to apply ? or will it be corrected in a future version ?

Thanks

Loic

PS: love the software and all i can do with it. :D :D

Mike Daniell
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Location: Brisbane, Queensland, Australia. TZ:GMT+10
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Re: Crash when trying to move through audio cue

Post by Mike Daniell » Tue Sep 10, 2024 8:09 am

Loic,

I've emailed you the download link to the latest beta version of a pre-release of SCS 11.10.3, which includes a fix for this error.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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