[Fix 11.10.3] "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

RES-Max Schneider · Post by **RES-Max Schneider** » Sat Jul 06, 2024 3:48 pm

Hi Im Max,

My Scs crashes every time i try to create a lighting cue, after i prepared all fixtures and lighting devices it says error: "invalid memory access" when it tries to load my fixtures so im not able to create lighting cues :/ can you helb me?

i used scs 11.9.8(x64) first,
then updated to scs 11.10.2(x64) but it didnt change or solved the problem .

thank you for your help

max

dee99 · Post by **dee99** » Sat Jul 06, 2024 7:03 pm

We will take a look and get back to you.

dee99 · Post by **dee99** » Sat Jul 06, 2024 7:16 pm

Hi just to note that both the log files were using version 11.10.2, is that what you wanted to post?

Mike Daniell · Post by **Mike Daniell** » Sat Jul 06, 2024 7:25 pm

I've done quick test here and it works OK. Please email the log file scs11_log_20240705_202622.log to support@showcuesystems.com.

RES-Max Schneider · Post by **RES-Max Schneider** » Sun Jul 07, 2024 4:28 pm

it doesnt metter what version i use. the old logfile is already overwritten and i missed to store it... so i updated to the newer version, you can see in the log file. but it doesnt seem to be the problem of the scs version as im getting the same error with the new version.

i can reproduce the error today with the new scs version and send you the sceenshot and the logfile of the same error again

RES-Max Schneider · Post by **RES-Max Schneider** » Sun Jul 07, 2024 4:33 pm

so here is a screenshot and a logfile of the same error happening just right now. both belong together this time .

thank you for help

dee99 · Post by **dee99** » Sun Jul 07, 2024 11:26 pm

Hi Max, we have apossible solution for you to test, can you please send an email to support@showcuesystems.com and I will provide you with a link to a beta version for you to try.

RES-Max Schneider · Post by **RES-Max Schneider** » Mon Jul 08, 2024 11:40 pm

Awesome ! The Version you´ve send me works. No Memory error anymore .

Thank you for that awesome support.

cheers Max

Show Cue System

[Fix 11.10.3] "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

[Fix 11.10.3] "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures

Re: "invalid memory access" error when creating a new lighting cue in editor after preparing fixtures