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(Resolved) Error message when running a show

Posted: Sat Jun 29, 2024 9:49 am
by Vitenskapsmuseet
I am not sure if this is a bug, or the error lies in the show itself. It has previously run perfectly, but in later weeks we have done some changes to the show to make it run on a PC and 3 Brightsigns, instead of 2 PCs. The reason for this is problems with a PC running multiple screens keep changing up the order of the screens.
An error message pops up around 11-12 minutes into the show, and if we press OK on the error message, SCS shuts down.

The picture of the error message and the logfile are too large to be attached, so I have linked to them below. Help figuring out what causes the error will be very much appreciated. Without solving this, I have to get the show back running on two PCs for the summer due to vacation.

https://folk.ntnu.no/skjelbak/SCS_Error.zip

Re: Error message when running a show

Posted: Sat Jun 29, 2024 6:03 pm
by dee99
Hi, From your error reports I see that you are runnning an old version of SCS: 11.8.2.2
SCS is now up to 11.10.2 which I believe has a fix for your bug included, if you have a current update plan I would reccomend
downloading the latest version from the website. If you still have problems please report it here or send an email to support@showcuesystems.com
including any log files etc.

Best regards, Dee.

Re: Error message when running a show

Posted: Tue Jul 02, 2024 10:08 pm
by Vitenskapsmuseet
That actually seemed to work, thank you very much! Was afraid we had F'ed it up ourselves as we were doing some work on that show.