[Fix 11.10.2] SCS Crashes if no DMX attached

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PhilVale
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[Fix 11.10.2] SCS Crashes if no DMX attached

Post by PhilVale » Sat Mar 09, 2024 5:20 am

Don't think I'm doibng anything wrong but SCS seems to crash is there's no DMX device attached, even if I select DMX Dummy Out.

I can send the SCS log file if uit's needed.

Running Windows 11 and this happens on SCS 11.10.2af andf 11.10.1.

Phil Vale.

Mike Daniell
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Re: SCS Crashes if no DMX attached

Post by Mike Daniell » Sat Mar 09, 2024 10:55 am

Phil,

I've emailed you details of a pre-release of SCS 11.10.2 that includes a fix for this issue.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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PhilVale
Posts: 142
Joined: Mon Jul 29, 2013 8:00 pm

Re: SCS Crashes if no DMX attached

Post by PhilVale » Sun Mar 10, 2024 1:07 am

Thanks as always Mike.

Phil.

Edi_28
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Re: SCS Crashes if no DMX attached

Post by Edi_28 » Wed Mar 20, 2024 12:31 am

Hi Mike,

I'm also experiencing the same issue. Will the fix be soon publically available or could you also send me the preview version?

Thanks and best regards,
Dieter

Mike Daniell
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Re: SCS Crashes if no DMX attached

Post by Mike Daniell » Wed Mar 20, 2024 8:46 am

Dieter, I've just emailed you download details of the pre-release.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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Edi_28
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Joined: Wed Jul 27, 2016 7:26 am

Re: SCS Crashes if no DMX attached

Post by Edi_28 » Thu Mar 21, 2024 5:38 pm

Thank you Mike for your quick response!
You're really a life saver!

raya
Posts: 2
Joined: Fri Apr 12, 2024 2:29 pm

Re: SCS Crashes if no DMX attached

Post by raya » Fri Apr 12, 2024 2:47 pm

Hi all, brand new user here.

I am having the same problem, SCS crashes with a memory error if I try to add a dmx device with no dmx connected. I have tried removing and reinstalling the program. Running on an HP Spectre/Windows 11. I don't have the Entec USB Pro Mk2 yet.

Glad to see there is a responsive forum and support here!

dee99
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Location: Cambridge, UK
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Re: SCS Crashes if no DMX attached

Post by dee99 » Fri Apr 12, 2024 10:57 pm

If you email support@showcuesystems.com with this there is a pre-release bug fix version but they will need your scs website details first.
Dee
http://www.tokkan-fx.co.uk
Acoustic Magic From Sound Thinking.
P.A. Hire, Sound effects, Lighting, Special effects
Ely, Uk

raya
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Joined: Fri Apr 12, 2024 2:29 pm

Re: SCS Crashes if no DMX attached

Post by raya » Sat Apr 13, 2024 1:23 am

Thank you Dee. I am a complete newbie at show control, but I am filling in for a show starting next week.

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