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[Fix 11.10.0] Slow hotkey trigger when send it more times
Posted: Tue Apr 18, 2023 2:48 am
by Gubbio67
Hi!!
I need to follow an actor with a sound. When he says "Cut", there is a scissors sound that I send through a hotkey button so that I have max control.
The problem is that at a certain point the character starts to repeat it very quickly and I cannot follow him because when I repush my hotkey button there is a delay or even the sound doesn't start.
The scissor sound lasts less than a second. I've disabled the double click timeout but it doesn't help!
Can you please help me?
Re: Slow hotkey trigger when send it more times
Posted: Sat Apr 22, 2023 1:45 pm
by Mike Daniell
I see from our database log that you are using SCS 11.9.6. This problem was fixed in SCS 11.9.7 - "Double-presses of HotKeys is again supported. This had been disabled in SCS 11.9.5 in the code that prevented accidental double-presses of the space bar." You can access the latest version (SCS 11.9.8) by purchasing a 12-month update plan as your current update plan expired in November last year.
Re: Slow hotkey trigger when send it more times
Posted: Sun Apr 23, 2023 7:44 am
by Gubbio67
Ok thank you! I'll purchase it as soon as I can!
Thanks for this amazing software!
Re: Slow hotkey trigger when send it more times
Posted: Sat Nov 04, 2023 6:21 am
by Gubbio67
Hi Mike, I'm on the last version you've sent to me (the one to control the volume of the playing cue by midi) and the hockey trigger doesn't work anymore.
Can you please verify it?
Thank you
Re: Slow hotkey trigger when send it more times
Posted: Sat Nov 04, 2023 4:50 pm
by Mike Daniell
Strange! Please email me the SCS log file from a run in which this happened. Log files are created and saved in a folder named "SCS Logs" under "Documents", and the name of each file includes a time-stamp indicating when the log started.
Re: Slow hotkey trigger when send it more times
Posted: Sat Nov 04, 2023 7:51 pm
by Gubbio67
I've sent the log file. It seems there is again the problem of double presses disabled
Re: Slow hotkey trigger when send it more times
Posted: Tue Nov 14, 2023 3:47 am
by Nino
Hi.
I seem to be having the same issue too.
I'm on 11.9.8 and hotkey triggers seem to be very slow/delayed.
Stepping back to 11.8.0 has a much faster response...?
Log files from the 2 versions attached...
Nigel
Re: Slow hotkey trigger when send it more times
Posted: Tue Nov 14, 2023 8:32 am
by Mike Daniell
I've emailed you details of a fix.