Show Cue System

Mike, I have run across a small bug in 11.8.1.2 in a still image playlists. It appears to be easily recreated, so I won't include anything more than a description at this point.

The issue appears when there is a) an image playlist running (image/video cue with multiple images that play/repeat), and it is followed by b) a SFR cue to Fade Out and stop the slide show. What I've discovered is that when the video/image cue does NOT have a sub-cue Fade Out time coded, and the SFR cue is initiated, the SFR cue, and the currently playing image both get stuck and continue to display - the SFR on the main screen cue list, and the currently playing image on the main output screen. When this happened to me, I had to kill the program in order to get it to stop displaying, as Stop All did not work.

The problem is easily corrected by coding a Fade Out Time on the image cue once you realize what the problem is. But I ran into this during a first performance - and of course, I had just added the slide show that night, so the problem snuck up and bit me on opening night

Now that I know that I NEED to code a Fade Out time, I always will. But, I thought you might want to include code to avoid this problem internally.

Dan, I've just run some tests here and it works OK. Can you email me the log file from a run in which this freeze occurs?

Sorry Mike, I didn't send this to you initially since when I experienced it on my Theater computer, I was able to immediately recreate it on my home computer. I didn't think you'd have any trouble recreating it either. My bad.

Attached is the log from my run today. Once again, I started the playlist (Q30), let it run for about 30 secs, then when I fired the SFR cue (Q60) the SFR cue appears in the main display, but it is stuck, and the current image stays displayed. Today after the SFR cue froze, I was able to click the Stop All button, and it removed the stuck SFR cue from the cue list display, and stopped the music. But it still did not stop the image from being displayed on monitor 2. It continued to display until I killed the program, which should also be in the log.

Let me know if you need any more info.

Dan