SCS Run time error and crash

[rforsey]

Running SCS version: 11.8.0 (x64)

On Sunday, at 17:20, about a quarter of the way through the show the operator recieved a run time error message and SCS crashed.

SCS was restarted and ran OK to the end. Operator had no problems in previous 2 shows.

I have attached the SCS Log. It was not zipped due to the crash exit.

Log shows the error sequence

.......

17:20:34.073 ~2 #1 sam@1249.samProcess: calling UnlockMutex(gnCueListMutex), duration of lock 44: 23ms
17:20:34.073 ~1 #1 sam@1259.samProcess: end, bLoadNextCuePanelsCalled=#True
17:20:36.650 ~1 #1 WindowEventHandler@924.doMainThreadRequests: processing request #SCS_MTH_CLEAR_STATUS_FIELD
17:20:36.650 ~1 #1 fmMain@3170.WMN_setStatusField: clearing
17:20:38.596 ~1 #2 TopLevel@564.generalErrorHandler: start, nErrorCode=-1073741819
17:20:43.176 ~1 #1 aamain@8832.checkLastPlayingCue: grWMN\nLastPlayingCuePtr=LX8, \nLastPlayingSubPtr=LX8, \nLastPlayingState=Completed, nCurrState=Completed
17:20:43.176 ~1 #1 aamain@8834.checkLastPlayingCue: i=LX8, qTimeNow=4289.529, \qLastPlayingTimeEnded=4279.281, \nLastPlayingTimeOut=10000
17:20:43.176 ~1 #1 aamain@8684.setLastPlayingCue: start, pCuePtr={-1}
17:20:43.177 ~1 #1 aamain@8756.setLastPlayingCue: end
17:20:46.026 ~1 #1 fmMain@3859.WMN_EventHandler: #PB_Event_ActivateWindow
17:20:46.029 ~1 #2 TopLevel@667.generalErrorHandler: -----------------------------
17:20:46.029 ~1 #2 TopLevel@668.generalErrorHandler: A program error was detected:

Error Message: Invalid memory access
Error Code: -1073741819, $C0000005
Code Address: 140726294288972
Source code file: BassChanInfo.pbi
Source code line: 12
CueFile: C:\Users\light\Documents\WLT Productions\Body Awareness\Body Awareness.scs11
Thread: #2
Time: 4284948
StartDateTime: 2019/02/10 16:09:13
Trace lines: 33315
SCS version: 11.8.0 (x64)

17:20:46.029 ~1 #2 TopLevel@669.generalErrorHandler: -----------------------------

I tried to attach the zipped log file but recieved an Error File too large message. Smaller files attach OK.

The log file is only 393 KB

[Mike Daniell]

That's odd. Could you email the log to me at support@showcuesystems.com ?