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[11.5.2.3]-Not using all channels of hardware Xonar U7

Posted: Mon Oct 31, 2016 1:10 am
by billritch
OS: Windows 10
Sound Card: Xonar U7

Recently I upgraded to version 11.5.2.3 and discovered that the software would only send out one mono channel when when I used a configuration that used all 8 channels of the Xonar U7. It had been previously working with an earlier version of the SCS software. When I returned to version 11.5.1 all 8 channels worked completely.

I _had_ tested all the channels on the Xonar U7 by using the Sound Control Panel. I could hear each of the channels with no problem. It was only accessing them through SCS that was problematic.

NO SARCASM: thanks for wonderful software that we use all the time. I love this program and I am glad you keep earlier versions online - in case something like this happens. I hope this is an easy fix for you.

Bill Ritch - president of the Atlanta Radio Theatre Company (www.artc.org).

Re: [11.5.2.3]-Not using all channels of hardware Xonar U7

Posted: Mon Oct 31, 2016 11:21 am
by Mike Daniell
Could you email me diagnostic files created under 11.5.2.3 and also 11.5.1? You can create these files by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents".

Re: [11.5.2.3]-Not using all channels of hardware Xonar U7

Posted: Thu Nov 03, 2016 8:40 am
by billritch
I shall do that. I had taken some time off from SFX after our Halloween show.