[Fix 11.4.1] jpg- Pictures

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Sturmvogel
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Joined: Fri Sep 25, 2015 5:50 pm

[Fix 11.4.1] jpg- Pictures

Post by Sturmvogel » Fri Sep 25, 2015 5:56 pm

Recently bought SCS, and everything with Video and sound works fine- only I have problems with some jpg- pictures.some work perfect, but some of them SCS doesnt like, sometimes refueses to display, sometimes the system is hanging up. Tried to rename the pictures and change resolution, but this did not help- any idea, what to do?
Best regards and thanks in advance
Frank

Mike Daniell
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Re: jpg- Pictures

Post by Mike Daniell » Sat Sep 26, 2015 1:41 am

Could you email me a diagnostic file? You can create this file by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents".
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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Sturmvogel
Posts: 3
Joined: Fri Sep 25, 2015 5:50 pm

Re: jpg- Pictures

Post by Sturmvogel » Mon Sep 28, 2015 3:58 pm

Hi Mike, thanks for the reply. Just emailed you the diagnostic file. Brgds Frank

Sturmvogel
Posts: 3
Joined: Fri Sep 25, 2015 5:50 pm

Re: jpg- Pictures

Post by Sturmvogel » Wed Sep 30, 2015 3:52 pm

Hi Mike, any idea about the reason of the bug? Thanks for advice and best regards Frank

Mike Daniell
Site Admin
Posts: 3630
Joined: Sun Jul 24, 2005 8:58 am
Location: Brisbane, Queensland, Australia. TZ:GMT+10
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Re: jpg- Pictures

Post by Mike Daniell » Fri Oct 23, 2015 9:36 am

Fixed in 11.4.1.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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