Blank Screen

[WildBunch]

Running Windows 8.1 on a Sager Laptop. 1080 Projector on HDMI port. SCS 11.2.6. Sound cues work well. When I add in a still image, all screen s go dark. I an alt-tab to the application, but it doesn't show. I can alt-tab to other applications. I have to kill the SCS process and start it again to see it again.

It is doing really wierd stuff to my displays.

[Mike Daniell]

Very strange that all screens go dark. Could you email me a diagnostic dump file? You can create this file by starting SCS and selecting 'Create Diagnostic Dump File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Dumps" under "Documents" or "My Documents".

[WildBunch]

It is going to be difficult to perform the actions requested.

The application clears all screens, and becomes invisible. Only when I press alt-f4 does it become momentarily visible before it exits. Is there a registry setting or a special build to do the log thing automatically?

Main screen is my laptop. Screen 2 is a little displayport screen. Screen 3 is a hdmi screen.

The displayport screen is one of these: http://www.adafruit.com/products/1652

When I disconnect the displayport screen, things work as expected.

Main screen is my laptop. Screen 2 is hdmi projector. This works.

[Mike Daniell]

The key information is how the displays are set up in Windows. With your displayport unit connected but without SCS started, right-click on your Windows desktop and select 'Screen Resolution'. What settings do you have for each display? A screenshot of this 'Screen Resolution' window would also be helpful.