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[Resolved] SCS 12.5 immediately crashes
Posted: Tue Jan 14, 2014 7:43 am
by Nipper
Hi Mike,
I have just installed SCS on a windows 7 machine that has had all updates applied. On first run this error appeared with the demo file and going straight to the editor. I have used SCS for a long time with success on other machines. I have attached a dump file and screen print of the error.
John
Re: SCS 12.5 immediately crashes
Posted: Tue Jan 14, 2014 8:24 am
by Mike Daniell
First of all, it looks as if SCS hasn't been installed properly, because the dump file shows that xVideo was not initialised. Try uninstalling SCS 11 and then re-install SCS 11 by running scs11.2.5_win32setup.exe.
If that doesn't help, try the
Special Start option. Select 'factory reset' and then click OK.
Re: SCS 12.5 immediately crashes
Posted: Wed Jan 15, 2014 7:38 pm
by Nipper
Hi Mike,
I have tried your suggestions and the same thing happens.
John
Re: SCS 12.5 immediately crashes
Posted: Wed Jan 15, 2014 10:49 pm
by Mike Daniell
John,
I've emailed you details of a tracing version to run.
Re: SCS 12.5 immediately crashes
Posted: Thu Jan 16, 2014 8:58 am
by Mike Daniell
The log file shows that you have no DirectSound audio interface and SCS is obviously not handling that condition. What audio interface do you have? Is it a device that supports only ASIO?
Re: SCS 12.5 immediately crashes
Posted: Fri Jan 24, 2014 9:09 am
by Nipper
Hi Mike,
following your last post I investigated further and found activeX hadn't been installed. Have installed it now and it is working fine.
Thanks for your help,