[Fix 11.5.2.3] Loop issue

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tuxmos
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[Fix 11.5.2.3] Loop issue

Post by tuxmos » Fri Oct 07, 2016 8:38 am

Hi
If I play two audio files in a show at the same time and both contain a loop, this is not executed in both files. The progress bar will stop at the end of the loop and the audio file will play to finish.
In version 11.4.2.3 everything is ok

Mike Daniell
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Re: Loop issue

Post by Mike Daniell » Fri Oct 07, 2016 10:08 am

Could you email me a diagnostic file and tell me which cues are involved? You can create this file by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents".
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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djvomght
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Re: Loop issue

Post by djvomght » Fri Oct 14, 2016 6:36 am

Hello,

same thing hit me this evenning during last rehearsal. The problem seems only to occur with normal loops, xfaded loops run fine. All other rehearsals this and last week run fine. I attached a diagnostic file, the bug is with cues Q1 and Q8. During the break I installed previous version, 11.5.2.1 has the same problem, 11.5.1.004, which I found fortunately on my harddisk, works.

Best regards
Jörg
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scs11diag_2016-10-13_203006.zip
(8.05 KiB) Downloaded 96 times
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allcomp
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Re: Loop issue

Post by allcomp » Fri Oct 14, 2016 7:22 am

I have a loop issue too. But only when I use more than 1 audio device in an audio cue. It just skips the loop and play the file to the end. I am using version 11.5.2.2.

Brian

djvomght
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Re: Loop issue

Post by djvomght » Fri Oct 14, 2016 7:58 am

Hi Brian,

11.5.2.2 32bit works fine here at home on XP with two devices. Perhaps only 64bit version or only Win7 or higher is affected?

Regards Jörg
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Mike Daniell
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Re: Loop issue

Post by Mike Daniell » Fri Oct 14, 2016 1:14 pm

Thanks for the diagnostic file, Jörg.

You should find this bug now fixed in SCS 11.5.2.3 RC1 - see the separate forum posting on this release.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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djvomght
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Re: Loop issue

Post by djvomght » Fri Oct 14, 2016 7:20 pm

Thanks Mike for the good work and the really fast reaction on this, today is opening night and I'll test the new version :-)

Best regards
Jörg
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paphianclive
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Re: [Fix 11.5.2.3] Loop issue

Post by paphianclive » Thu Nov 24, 2016 5:03 pm

I have a loop issue. I am playing a simulated long playing record and the track sticks, with a loop for effect.
On several occasions, the loop just stops playing, although it will move on the the next track when it is cued.
I was running 11.5.2.3 x64, but tried 11.5.2.3 x86 to see if it was the 64 bit problem, but both the same.
I have included the diagnostic file.
regards,
Clive Richards
Stage One Theatre, Paphos, Cyprus
scs11diag_2016-11-24_074942.rar
(4.98 KiB) Downloaded 88 times

Mike Daniell
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Re: [Fix 11.5.2.3] Loop issue

Post by Mike Daniell » Fri Nov 25, 2016 2:11 pm

Clive,

I just tried to email you using the email address in your forum profile, but the email bounced. Could you email me the audio file "Record stuck with Click04.wav". I see from the diagnostic file that this audio file is only about 360Kb.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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