[Fix 11.2.6] Next cue jumps to wrong cue in 11.2.4

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focalpoint
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Location: Ontario, Canada

[Fix 11.2.6] Next cue jumps to wrong cue in 11.2.4

Post by focalpoint » Thu Jun 05, 2014 5:00 am

Our show has also has a large number of cues (over 90). When running the show, the operator reported that the cue highlighted for the next cue occasionally jumps from what it should be to somewhere else in the cue list. Sometimes it's the cue that just ran (similar to the problem reported by thevin in http://www.showcuesystems.com/forum/vie ... =18&t=1943 but supposedly fixed in 11.2.3). Other times, it will jump back to a cue many cues before that has already completed.

This seems to be a random occurrence and we haven't figured out how to make it happen consistently. Sometimes this happens right after a cue run and other times it happens when SCS is idle (between cue runs). However, we did finally manage to get a diagnostic dump of the problem which I have emailed to you.

Note that we are running 11.2.4 which is not the most recent version but I am reluctant to upgrade unless we know that it will fix the problem since we are in the middle of a run.

Thanks for any help you can provide. This is a frustrating one. It happens inconsistently so the operator has to keep a sharp eye out for the problem.

Mike Daniell
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Re: Next cue jumps to wrong cue in 11.2.4

Post by Mike Daniell » Thu Jun 05, 2014 9:22 am

Please try 11.2.6. You should find the issue fixed in this latest version.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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