Image cue crash

[webman555]

Adding multiple images to a cue for slide show:
If an image is corrupt, wrong type, or too large (could not find how big is too big), SCS will crash/close.
Trapping and displaying offending file(s) would be nice.
Some PNGs would do the same so I suspect they may have been too large so converted to jpg and they worked.

[dee99]

If you send your log files from a run with a crash (can be found in documents\SCS logs) to support@showcuesystems.com it will be looked at.

[webman555]

Re-created the issue in this log

[Mike Daniell]

That's not the log file from a run that crashed. All that happened in this run was that SCS was opened and then closed from the initial screen. No cue file was opened, etc.

[webman555]

Thanks for looking Mike. Let me try again here. I recreated the issue today and hope I have the log now.

[Mike Daniell]

Seems like you're pushing the boundaries! You are trying to add 113 image files in a single 'Add Image' command. Have you tried adding a single image or just a few images in one command?

[webman555]

So this is an atttempt to load one png image. It's size is 663 kb. It opens in all other programs (Irfan, MS office, photoshop, paint etc.)

It crashes SCS

john

[Mike Daniell]

OK - the file it was trying to open when it stalled was "WI-Power-Light-1940sign.png", and on re-checking your previous log I see that SCS stalled on the same file, and that was the 112th file that it accessed. So all prior 111 files opened OK.

Please email me the file "WI-Power-Light-1940sign.png".