Mike,
I've had several instances of SCS (latest version) freezing when I'm editing cues with multiple sub-cues, specifically, I think, when copying a sub-cue and pasting it further down the sub-cue stack in the same cue. I'll e-mail you a log file, the cue in question is Q12. The only way out is to close SCS from the main window, whereupon it asks if I want to save the changes. If I reply Yes, then when I re-open SCS the changes have been correctly saved and the cue runs OK.
Thanks
[Fix 11.8.2.2] Freezing when copying and pasting sub-cues
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Re: Freezing when copying and pasting sub-cues
I have had similar problems not just with editing but when running shows. The app becoming unresponsive to the point I have to use task manager to shut it down and restart. I have been using SCS successfully for many years and a big fan. Am I the only one who is having problems?
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Re: Freezing when copying and pasting sub-cues
David,
A log file will have been created and saved in a folder named "SCS Logs" under "Documents", and the name of the file includes a time-stamp indicating when the log started. Please email me the log file from a run where this happened.
A log file will have been created and saved in a folder named "SCS Logs" under "Documents", and the name of the file includes a time-stamp indicating when the log started. Please email me the log file from a run where this happened.
Re: Freezing when copying and pasting sub-cues
Yes, I had this happen last night - GUI freeze when running the show, editor was not open. I will send the log file shortly.
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Re: Freezing when copying and pasting sub-cues
Thanks for the log file, Dave. The extra info logged enabled me to track down the cause of the freeze. I've emailed you a link to a version that fixes the issue.
Re: Freezing when copying and pasting sub-cues
Thanks Mike, I'll give it a workout.
As always, the level of support you provide for this product is second to none, for which all us users are very grateful!
As always, the level of support you provide for this product is second to none, for which all us users are very grateful!
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Re: Freezing when copying and pasting sub-cues
Ran show last night (final dress rehearsal) in performance mode. It ran flawlessly, in the past I haven’t use performance mode preferring the extra information displayed design mode. Is this now the recommended mode or should SCS run OK in design mode?