[Fix 11.8.1] Repeatable crash when placeholder-playlist and video cue as subcues

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danf
Posts: 1
Joined: Thu Feb 07, 2019 12:58 am

[Fix 11.8.1] Repeatable crash when placeholder-playlist and video cue as subcues

Post by danf » Sun Mar 17, 2019 12:47 am

Hi!

Having a video file following an empty "[Placeholder]" audio playlist as sub-cues crashes SCS for me.

Steps to Reproduce:

(in the editor)
  • Cues -> Add Playlist Cue
  • Cancel, and "Yes" to create placeholder.
  • Cues -> Add Video/Image Cue
  • Find a video, add it.
  • Select the video cue, and press the "⮥" to join the two cues together
And I get a crash, the error dialog is attached. The text is:

Code: Select all

SCS 11
A Program error was detected:

Error Message: Invalid memory access
Error Code: -1073741819, $C0000005
Code Address: 5376579701
Source code file: CuePanelControl.pbi
Source code line: 1559
CueFile:
Thread: #1
Time 31649
Trace lines: 5355
SCS version: 11.8.0.1 (x64)
The logfile is also attached.

Regards,

Daniel
Attachments
scs11_log_20190316_114350.zip
(78.57 KiB) Downloaded 40 times
crash_notes.PNG
crash_notes.PNG (8.87 KiB) Viewed 828 times

Mike Daniell
Site Admin
Posts: 3630
Joined: Sun Jul 24, 2005 8:58 am
Location: Brisbane, Queensland, Australia. TZ:GMT+10
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Re: Repeatable crash when placeholder-playlist and video cue as subcues

Post by Mike Daniell » Sun Mar 17, 2019 2:32 pm

Fix ready for SCS 11.8.0.2 - I've emailed you a download link for a pre-release of this version.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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Ron Balmforth
Posts: 2
Joined: Thu Aug 09, 2018 8:28 am

Re: Repeatable crash when placeholder-playlist and video cue as subcues

Post by Ron Balmforth » Fri Apr 26, 2019 6:47 pm

I have a similar problem. I just created a cue file (132 cues) with a number of 'place holder' cues of various sorts: playlist, audio and video/image cues. No problem creating the cue list - but coming out of editor and running the show it crashes. Error message attached. Cue file also attached - error occurs raround Q80 - 82 depending. Running SCS 11.8.0.1 (x64).

Cheers

Ron Balmforth
Attachments
SCS crash.png
SCS crash.png (38.3 KiB) Viewed 765 times

Bomber1124
Posts: 2
Joined: Sun Apr 28, 2019 1:11 am

Re: Repeatable crash when placeholder-playlist and video cue as subcues

Post by Bomber1124 » Sun Apr 28, 2019 1:29 am

I am having the same issue. I built the show and it ran fine. I came back 24 hours later and the program won't let me in.

Running 11.6.0 I get this first screen, then the second, then the program crashes. No way to fix the issue, just dead in the water. :( I'm supposed to start tech in an hour.

Thanks.
Attachments
SCS-error-1.png
When open program
SCS-error-1.png (100.5 KiB) Viewed 748 times
SCS-error-2.png
When click OK on previous, see this then program crashes
SCS-error-2.png (164.28 KiB) Viewed 748 times

Bomber1124
Posts: 2
Joined: Sun Apr 28, 2019 1:11 am

Re: Repeatable crash when placeholder-playlist and video cue as subcues

Post by Bomber1124 » Sun Apr 28, 2019 2:03 am

Update on the above post. We downloaded the last version available and it did not fix the problem.

genel
Posts: 48
Joined: Wed Nov 19, 2014 5:05 am

Re: Repeatable crash when placeholder-playlist and video cue as subcues

Post by genel » Thu May 02, 2019 12:19 am

I had almost exact same thing, but just using a playlist placeholder with audio sub cue, and a call cue sub cue.

One could not exit the editor or save the cue list after deleting this cue.

I was able to work around problem by editing the cue out of the XML file.

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