no DMX communication via ArtNet

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peste
Posts: 1
Joined: Sat May 18, 2024 2:47 am

no DMX communication via ArtNet

Post by peste » Wed May 22, 2024 5:32 am

1) I bought the recommended Enttec DMX USB PRO. Unfortunately, SCS does not see it and still only offers a Dummy DMX Port. We tried adding all the paths to all ftd2xx.dlls to the system PATH, but nothing helped. If I run the original Enttec EMU, the controller automatically detects it and controls it without any problems.
2)so I tried another way and bought a Chauvet DMX AN2 with Artnet. I have set the IP addresses, but SCS is not communicating again. If I launch the original Enttec EMU, the program sees the controller and automatically detects its IP address and controls it without problems. SVS does not communicate with it via Ethernet.Neither in the live DMX test nor in the running show.
In the test window, you can see the set values for the DMX channels, so everything is running in the program, but nothing is output.
3) I tried to install SCS on another computer without EMU to see if there is any collision with EMU, but the result is the same. I need to separate at least one option. What am I doing wrong? Please help.
EMU Enttec.png
EMU Enttec.png (68.48 KiB) Viewed 6247 times
DMX display.png
DMX display.png (58.86 KiB) Viewed 6247 times
Lighting Settings.png
Lighting Settings.png (31.79 KiB) Viewed 6247 times

Mike Daniell
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Re: no DMX communication via ArtNet

Post by Mike Daniell » Wed May 22, 2024 12:25 pm

Regarding the DMX USB PRO, please email us the log file from a run in which this happened. Log files are created and saved in a folder named "SCS Logs" under "Documents", and the name of each file includes a time-stamp indicating when the log started. Email the file to support@showcuesystems.com.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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dee99
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Joined: Thu Nov 30, 2006 10:14 am
Location: Cambridge, UK
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Re: no DMX communication via ArtNet

Post by dee99 » Wed May 22, 2024 7:40 pm

I'm not 100% sure from your screen shots but it looks like you have set the EMU and SCS to ip 2.0.0.1
If you set the EMU to 2.0.0.1 and SCS to 2.0.0.2 it should work.
Dee
http://www.tokkan-fx.co.uk
Acoustic Magic From Sound Thinking.
P.A. Hire, Sound effects, Lighting, Special effects
Ely, Uk

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