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Bulk edit audio normalization no longer works !SOLVED!

Posted: Fri Apr 05, 2024 3:09 am
by dfroelicher
So as the title says, I would load a new show drop a bunch of files do some naming and when required yada yada. Then I would pop back into the editor and hit the bulk edit, select the check boxes, select the device, enter the max level I'm shooting for and bam everything would be gravy. Beautiful heavenly sounds would spring forth from the speakers and no surprise loudness on a given track causing unwary bystanders to run and hide in terror.

Lately though I go to do my thang and it just sits there looking at me like what do you want. No levels change, everything stays green, and the program just keeps going about its business like I didn't ask it to do a darn thing.

I am on a fairly new version, 11.9.8, but this has been going on for quite a few versions. Maybe since 11? Cant really remember.

Bit of an older PC
Win7 ENT 64bit
Asus mobo P8Z77-V premium
Core i53570
32gb DDR3 corsair
Mobo audio for outputs

It worked before with the same hardware so..... anyone else?

Re: Bulk edit audio normalization no longer works

Posted: Fri Apr 05, 2024 11:57 am
by Mike Daniell
Please email me the SCS log file from a run in which this happened. Log files are created and saved in a folder named "SCS Logs" under "Documents", and the name of each file includes a time-stamp indicating when the log started. Email the file to support@showcuesystems.com.

Also, it would help if you can email me a screenshot where 'everything stays green'.

Re: Bulk edit audio normalization no longer works

Posted: Tue Apr 09, 2024 2:58 am
by dfroelicher
ok I have emailed the files. When everything stays green, the cue list not turning to the yellow rows and showing a different audio level is what I am referring to. It will go yellow when I bulk edit and just give a relative or new level.

Re: Bulk edit audio normalization no longer works

Posted: Wed Apr 10, 2024 6:44 am
by dfroelicher
Things are happy again, got a new version from Mike and its working like it was.

There was much rejoicing from all!!