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SCS11.7.0 with LAV. Incorrect screens used at SCS startup

Posted: Tue May 15, 2018 6:15 am
by MarkAllie
I am setting up a simple Projection system for a show. I have a laptop from MSI with Win10 and all the updates. I am running SCS11.7.0 with the LAV add ins. I am using the default settings for the most part. The computer always sets the LCD built in display as display 1 and the projector or external screen as display 2. When SCS opens up it opens on screen 1. The video driver settings page has screen 1(1) for cues. When I load the project the screen gives me the Que window on screen 2 and the video output on screen 1. This is backwards from how it is setup. It is also backwards from the settings when you look at them. What that means to me is the monitor setting is correctly marked in the swap 1 and 2 box.

To fix the problem I must toggle the swap check mark and close the program. Now the setting is incorrect the program remembers this setting. I then have to start the program and toggle the check mark back the setting I think it should be which is also the setting I started with and close the program. Upon restarting the program the screen are correctly assigned as the Que and video devices.

This happens consistently. It happens whether or not the computer is restarted. It is the simple task of starting SCS project sets the screen to incorrect.

It sounds like the screen assignment doesn't look at the setting when the SCS project starts. I don't believe this is true because I tested this problem on a desktop and everything works correctly at each startup of the program. The project settings are correctly remembered and the displays actually follow the settings.

Is there some setting I am forgetting about? Is there some secret way to hold my mouth open when I close the program? What can be done to remedy this problem short of using a desktop at the theater.

Re: SCS11.7.0 with LAV. Incorrect screens used at SCS startu

Posted: Tue May 15, 2018 8:57 am
by Mike Daniell
Mark,

Please start SCS on your laptop and open your cue file. Then without making changes regarding screen settings, create a diagnostic file. You can create this file by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents". Email me the diagnostic file and tell me what is being displayed on your laptop screen and what is being displayed on the external screen. A full desktop screenshot would also help, but that's not essential.

Re: SCS11.7.0 with LAV. Incorrect screens used at SCS startu

Posted: Thu Sep 06, 2018 5:24 am
by jsalvatori
I have solved this on my system.
I had to use the "Intel Graphics control" rather than the system display settings.
If you have the same graphics chip / software:
Right click on the desktop
in the context menu will be "Graphic options" with a further pull-down menu
in there should be "Output To" with a further pull-down menu
Here you can choose the order your displays are initiated in, allowing you to choose which screen is your video output for SCS.

Hope this helps.