Video Problems
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Andrew Rymer
- Posts: 1
- Joined: Thu Nov 10, 2016 10:16 pm
Video Problems
Hi, I am brand new to this software and more than likely it is my fault but the images and videos (which I had to convert from .mov to mpeg4) randomly "resize" which is not ideal obviously! I have checked the video settings and TVg seems to be in control. Tried in Direct show and nothing worked. Has anyone any advice? Regards, Andrew
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Mike Daniell
- Site Admin
- Posts: 3630
- Joined: Sun Jul 24, 2005 8:58 am
- Location: Brisbane, Queensland, Australia. TZ:GMT+10
- Contact:
Re: Video Problems
Could you email me a diagnostic file? You can create this file by selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents". Also tell me which cue(s) do the incorrect resizing - a full screenshot would help.
