same show, same cue, same file - different behaviour

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dougmiller
Posts: 35
Joined: Fri Apr 25, 2014 5:27 am

same show, same cue, same file - different behaviour

Post by dougmiller » Sun Jan 18, 2015 10:35 pm

I have the same show, same cue, same file running on a theatre laptop and a home PC. On the home PC, all is well - a 0.69 sec wav plays and stops (attachment 2).
On the theatre laptop, the file reports being 4:15.31 long. It plays for 0.69 seconds, then freezes. (attachment 1). Last night, SCS froze later in the show and had to be re-launched.
Any thoughts?
Attachments
Capture1.JPG
Capture1.JPG (24.12 KiB) Viewed 352 times
Capture2.PNG
Capture2.PNG (5.32 KiB) Viewed 352 times

Mike Daniell
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Location: Brisbane, Queensland, Australia. TZ:GMT+10
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Re: same show, same cue, same file - different behaviour

Post by Mike Daniell » Mon Jan 19, 2015 8:37 am

Please email me diagnostic files from both machines (and tell me which one's which!). You can create this file by starting SCS and selecting 'Create Diagnostic File' from the drop-down menu displayed when you click the Help button in the main window. The file will be saved in a folder named "SCS Diagnostics" under "Documents" or "My Documents".
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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