Show Cue System

A user recently reported that whenever they opened the Help the right-hand window of the Help would show "The page cannot be displayed". After some investigation and searching of the web for a solution, it appears there are two possible causes for this.

• There is a # in the path to the file.
• The help file is blocked and needs to be unblocked.

The Microsoft Knowledgebase article http://support.microsoft.com/default.as ... -us;319247 explains the # in the file path problem.

For details of how to "unblock" the file, I recommend this article: http://www.nik.com.au/archives/2005/04/ ... displayed/

The user who reported this found blocking to be the cause, and that by unblocking the file the Help was then displayed OK.