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SCS Program crash when loading new cue file (fix in 10.8.5)

Posted: Fri Oct 14, 2011 9:24 pm
by LadyEmilyHall
I've just started using SCS (Standard version - 40 cues) and am involved in a show which requires approx 90 cues - so I have created 3 cue files which I want to load in succession - using a quiet section of the play.
But when I try to load a new cue file - the process fails giving a subscript exceeded error and I have to close the program, re-open, and then load a new cue file.
This happens both with XP on a netbook and with Windows 7 on a desktop, which I use to create the files.
Any ideas ?

Re: SCS Program crash when loading new cue file

Posted: Fri Oct 14, 2011 10:25 pm
by Mike Daniell
Which version of SCS are you using, and can you give me the full error message?

Re: SCS Program crash when loading new cue file

Posted: Sat Oct 15, 2011 2:11 am
by LadyEmilyHall
I'm using SCS 10.8.4
Message is :
Error 2147220991 Subscript out of Range
SCS 10.8.4
ProcName = calcvisiblerowNo
Cue File ..........
Continue with Program Yes / No

Yes - just repeats the message
No - Closes programme with associated Windows sounds !

I seem to be able to avoid it by closing the programme, re-opening, then immediately loading cue file - but it's tedious !
Is there a way of closing a cue file within the programme, before loading a new file ?

Re: SCS Program crash when loading new cue file

Posted: Sat Oct 15, 2011 2:15 am
by LadyEmilyHall
PS to above
The show is this evening !!

Re: SCS Program crash when loading new cue file

Posted: Sat Oct 15, 2011 8:37 am
by Mike Daniell
That's odd. I've looked at that area of code and tried various scenarios in an attempt to reproduce the error, and everything works OK - no error. The program is trying to re-position the visible portion of the cue list in the main SCS window.

You say your show is 'this evening'. Your present work-around is the best solution, but to resolve the problem I would need you to run a trace version. I'll email you details of the trace version, but I understand you will not have time to run that today. How many more performances do you have, and when?

Re: SCS Program crash when loading new cue file

Posted: Sat Oct 15, 2011 8:41 am
by Mike Daniell
Regarding the windows sound on closing the program, I recommend you select 'No Sounds' as your Windows Sound Scheme. This is set via the Windows Control Panel.

Re: SCS Program crash when loading new cue file

Posted: Sat Oct 15, 2011 4:14 pm
by runawaymartin
Actually, I can recreate this same error but in a different scenerio. If I start SCS with one Cue File and then 'Open' another one I will often get this error. I can clear it pretty quickly by clicking 'Yes' several times . . . the ammount of times seems to depend on the Cue File size. Although it doesn't appear to be the same set of circumstances I'll send you a trace file, Mike in the hope that it may help!

Cheers . . . Martin

Re: SCS Program crash when loading new cue file

Posted: Sat Oct 15, 2011 6:06 pm
by Mike Daniell
Found the problem - thanks for the trace files, Martin. I'll email you both details of a new version to try.

Re: SCS Program crash when loading new cue file

Posted: Sun Oct 16, 2011 4:08 pm
by runawaymartin
Hi Mike . . .

Have just run the trace version and the issue re the above seems to be solved . . . I'm not getting the error in the scenerio I described. Hopefully the fix will solve LadyEmilyHall's problem too!

Cheers . . . Martin