Show Cue System

I'm having an issue with 10.6.3 and my USB Pro.

I can't get SCS to work with the USP Pro. SCS is seeing that I have a USB Pro to connect to, but when I select USB Pro and set my channels, apply the settings and click on the Test DMX button, I get a partial error pop-up just a box that says "DMX Open" with a red circle with an X and an OK button. When I click on OK, the DMX test window opens but everything is shown with a level of zero, and changing the levels of DMX sent to SCS do not register.

I have the current drivers for USB pro installed, and I have firmware 1.44. I can connect to the USB Pro with no issues using the utility provided by Enttec, but get no results with SCS.

Using 10.6.2 this was sometimes an issue, but closing SCS, connecting to the USB Pro with the Enttec Utility and then closing the utility and restarting SCS usually fixed the issue. But I can't get 10.6.3 to work at all.

Any help?

I haven't used DMX for a while but have just installed the DMX USB PRO driver on my laptop, connected to another laptop that has an Open DMX USB, and SCS (on the first laptop) responds correctly to the incoming DMX commands. Check that the Com port used by the USB PRO driver is not also assigned to 'RS232 In' or 'RS232 Out' under the General Options / Permanent Options / RS232 Control. In my case, the USB PRO driver selected Com 3.

If this doesn't help, I'll send you details of a tracing version of SCS.