[Resolved] Video "start at" time issues

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jhogg
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Joined: Fri Nov 02, 2012 5:10 am

[Resolved] Video "start at" time issues

Post by jhogg » Mon Feb 04, 2013 3:48 pm

SCS 11.1.4 with saf619 codec pack, Windows 7 Home Premium

I'm transferring a number of very manual cues into SCS for the first time and I've run into something that I'm not sure if it is the way I am doing it or a bug:

Song cue. with 3 sub-cues:
- Audio 1 (wav, click) start at beginning
- Audio 2 (wav, samples) start at beginning
- Video (mpg, 2:35) start at 4.1 from start of cue with video "start at" 0:16.10

All the cues start at the right time, the video shows the correct duration (less the start offset), but the video always seems to start at 0:00.00

I also created a single cue with the video specifying the offset and it started at the beginning.

I've tried all the DirectShow options to make sure it wasn't rendering related. Any help or suggestions greatly appreaciated.

Jay

Mike Daniell
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Re: Video "start at" time issues

Post by Mike Daniell » Mon Feb 04, 2013 7:03 pm

Should work OK. Can you email me a diagnostic dump file? You can create this by starting SCS and clicking on Help / Create Diagnostic Dump File. The file will be saved in a folder named "SCS Dumps" under "Documents" or "My Documents".
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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jhogg
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Joined: Fri Nov 02, 2012 5:10 am

Re: Video "start at" time issues

Post by jhogg » Tue Feb 05, 2013 2:57 am

Mike,

I will upload the diagnostic dump when I get back to it later this evening (Central time, US). I spent more time reviewing the cues and found several that had offsets and worked "as expected" but they were AVI instead of MPEG. My other video cues that were MPEG and start offsets all started at 00:00.

Jay

jhogg
Posts: 6
Joined: Fri Nov 02, 2012 5:10 am

Re: Video "start at" time issues

Post by jhogg » Tue Feb 05, 2013 2:35 pm

Mike,

Diag file attached and I updated the cue descriptions to indicate which ones worked and which didn't.

- 1 MPG works
- 1 MPG doesn't (Time video)
- 1 AVI works

I'll send you a dropbox link to the time video that isn't working once it uploads.

Jay
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[The extension dmp has been deactivated and can no longer be displayed.]


Mike Daniell
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Re: Video "start at" time issues

Post by Mike Daniell » Tue Feb 05, 2013 6:45 pm

Jay,

In your cue file you have a 'start at' time of 17 seconds for TIME.mpg in Q20. However, having downloaded your TIME.mpg file I find that the video is blank for about the first 31 seconds! Is that what you expected, or did you assume you had only 17 seconds blank?

btw, I got the same results (about 31 seconds blank) using SCS, Windows Media Player and VLC Media Player. QuickTime didn't recognize the MPG file at all.
Mike Daniell
Show Cue Systems Pty Ltd
mike@showcuesystems.com
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jhogg
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Joined: Fri Nov 02, 2012 5:10 am

Re: Video "start at" time issues

Post by jhogg » Mon Feb 11, 2013 3:25 am

Mike,

My apologies. Bad assumption from the show notes. I thought I'd cleared all start timings and played it through but I guess not.

Jay

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