Show Cue System

I was pre programming scs (tested both 11.6.2.0 and 11.6.2.1 windows 10 x64bit) on a computor monitor, it gave a full second screen black and a normal output vieuw. When i put it on the tv (for The customer previeuw) it didnt filled the screen with a black filler and all the video's and photo's were...