Show Cue System

Hi Mike, Some further testing and I’ve found the problem. The video will play as long as the Video Audio device is set the same as the Audio device. In our setup we have Audio going out through soundblaster, but the Device Map has Video Audio set to Default. As soon as I change it to soundblaster th...

Hi Mike, Just doing some more testing. With video cues jumped to the end of the file I can manually pull the playhead slider back to start and click play button and it plays (doesn’t obey the stop time set in the cue eg. stop 15 seconds in). I have also found that I can set up a toggle key that perf...

Thanks for the quick response Mike. I have emailed a log file and screenshots of the options for video to your email address.
Cheers
Chris

Hi, We are using SCS 11.7 at our community theatre and have recently installed it onto a windows 10 machine. I have never had issues with video files in the past, but am now having an issue where every video cue, of any length, jumps straight to the end of the video and just flicks a quick image on ...

Definitely waiting for both to finish "loading".

Hi, Running SCS 11.4 on a Windows 10 machine. I have two devices configured for sound output - one to audience and one to foldback speakers on the stage. Sound cues work with either one as individual device without issue. When I attempt to set the sound to play to both devices the cue plays successf...

Thanks for your responses guys. Unfortunately it's not the devices as the show runs successfully, so all devices are present - just won't open the editor. I am running the screen and a projector for the show. I can see both screens from my vantage point and there is nothing coming up on the second s...

Hi, Running SCS 11.4 on a Windows 10 machine. I am attempting to open the editor to edit the cues in a show that has already been set up. The windows hourglass appears and it looks as though the editor can't open. I have waited for up to 30 minutes for it to open, then additional time if I attempt t...